Return policy
Thank you for shopping at Topfit recovery! We are dedicated to ensuring the satisfaction of our customers. Please review our return policy below.
1. Returns:
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We accept returns within 30 days of the original purchase date.
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To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
2. Refunds:
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Once we receive your return, our team will inspect the item and process your refund.
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Refunds will be issued to the original payment method within 5 business days.
3. Exchanges:
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If you received a defective or damaged item, we will gladly exchange it for a new one.
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Please contact our customer service team at Info.topfitrecovery@gmail.com to initiate an exchange.
4. Return Shipping:
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Customers are responsible for return shipping costs, except in cases of defective or damaged items.
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We recommend using a trackable shipping service to ensure your return is received.
5. How to Initiate a Return:
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To initiate a return, please contact our customer service team at info.topfitrecovery@gmail.com
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Provide your order number, a brief explanation of the reason for the return, and any relevant photos if applicable.
6. Non-Returnable Items:
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Certain items are non-returnable, including personalized products and perishable goods.
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Please check the product description for any specific return restrictions.
7. Cancellations:
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If you wish to cancel your order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled.
8. Contact Us:
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If you have any questions or concerns regarding our return policy, please contact our customer service team at Info.topfitrecovery@gmail.com
Thank you for choosing Topfit recovery! We appreciate your business and strive to make your shopping experience enjoyable.